I live overseas but have forgotten my password, will I be able to use this new online password reset functionality?

If you have an overseas mobile phone number registered against your account, you will still need to call CommSec on 13 15 19, or +61 2 9115 1417 if outside Australia (8am to 7pm, Sydney time, Monday to Friday), and a Client Service Officer will be able to reset your password after completing an identification check.

Answers others found helpful

Can I apply for early settlement of my sell order?

You can request an 'early settlement' (before the settlement date on your Confirmation Contract Note) by calling us on 13 15 19 or +61 2 9115 1417 if calling from overseas (Monday to Friday, 8am to...

How do I accept a takeover or buyback?

For CHESS sponsored holdings, please call CommSec on 13 15 19 or +61 2 9115 1417 if calling from overseas (Monday to Friday, 8am to 7pm, Sydney time).

CommSec will require the account holder's...

Where can I obtain my historical dividend payments including franking credits?

Corporate actions such as dividends are handled directly by the share registry. You can access your historical dividend payments by contacting the share registries that the company is associated with...

What is a PID?

A PID is an acronym for Participant Identification Number which is a Broker's identification number.

CommSec's PID is 1402. This number is also stated on your CHESS holding statement.

How do I pay for my shares?

There are two options available to you when paying for your share trades:

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The information on this page has been prepared without taking into account your objectives, financial situation or needs. For this reason, any individual should, before acting on this information, consider the appropriateness of the information, having regards to their objectives, financial situation or needs, and, if necessary, seek appropriate professional advice.

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